Customers & safety

A problem customer only once

Add a customer to your blacklist with a reason. When the same person is booked again, or their phone or ID number is entered on a new record, your staff see a clear warning.

  • Free plan, no credit card
  • Nothing to install
  • Turkish · Arabic · English
Customer blacklist
01

One click, with a reason

From the customer page, add them to the blacklist and write why: unpaid damage, a late return, a fine never paid. The name of the employee and the date are saved.

  • Reason kept with the customer
  • Who added it, and when
  • Removed again with one click
02

Caught even with a new record

People sometimes come back under a new record. The warning also appears when a new customer is entered with the same phone or ID number.

  • Matched by phone number
  • Matched by T.C. or passport number
  • Warning shows what matched
03

Private to your company

Your blacklist is seen only by your company. If a manager decides to rent anyway, they confirm it consciously.

  • Not shared with other companies
  • A deliberate 'rent anyway' step
  • Badge on the customer list

FAQ

Questions about this feature

No. The blacklist belongs to your company and is never shared.

Staff see a warning with the reason. They can still continue, but only by confirming it on purpose.

Yes, from the customer page, with one click.

Try it with your own cars

Create your company on the free plan in a few minutes. No credit card, nothing to install.